Booking arrives
A guest books a Double for three nights on Booking.com. The reservation lands on the tape chart with the guest profile attached.
Hotel reservation softwareEvery booking in one calendar, every channel in sync, direct bookings with no commission. Priced per property by room count.
A small property usually runs on a paper diary, a spreadsheet, the Booking.com extranet, the Airbnb app and a separate invoicing tool. Innkeeper is the hotel PMS that replaces all five with one calendar.
Before: availability is changed by hand on three sites, and one late update puts two guests in the same room.
After: a booking from any channel closes the dates everywhere else within moments, so the room is sold once.
Before: guests who wanted to book direct send an email, wait for a reply and end up booking through an OTA that keeps a commission.
After: your own booking engine takes the reservation and the deposit on your website. Innkeeper charges no commission on it.
Before: the invoice is typed again in a separate tool, with the nights, the rate and the taxes copied by hand.
After: the invoice is built from the reservation folio with the tax lines already in place, ready to print or send as a PDF.
Follow a single reservation from the moment it arrives to the moment it is paid. Every step happens in the same system.
A guest books a Double for three nights on Booking.com. The reservation lands on the tape chart with the guest profile attached.
Hotel reservation softwareThe same nights close on Expedia, Airbnb, Google and your own website, so nobody can sell that room twice.
Channel manager softwareThe front desk sees today's arrivals, confirms the details, takes the balance and hands over the key.
Hotel front desk softwareOn departure the room turns Dirty on the housekeeping board. It gets assigned, cleaned and marked Inspected.
Hotel housekeeping softwareThe folio becomes an invoice with nights, extras and tax lines, sent to the guest as a PDF.
Hotel invoicing softwareA working property management system, running in your browser. No account, nothing to install. Send a booking, switch channel sync off and watch what happens.
| Channel | ||
|---|---|---|
| Channels updated Sync off |
Paste a booking confirmation email. Innkeeper reads the guest, dates, room type and total and creates the reservation.
With sync on, a new booking closes the same nights on every channel. Turn it off, send an overlapping booking and watch the overbooking happen.
The same booking twice: through an OTA at your commission rate, and through your own booking engine.
Run this for your own property. Create your account.
Availability, rates and restrictions in sync with Booking.com, Expedia, Airbnb and Google.
Channel manager softwareDirect bookings and deposits on your own website, with no commission.
Hotel booking engineFolios, invoices and receipts with tax lines, exported as PDF.
Hotel invoicing softwareA live room status board and a mobile checklist for each housekeeper.
Hotel housekeeping softwareArrivals, departures, check-in, check-out and the night audit.
Hotel front desk softwareRate plans, seasons, derived rates and AI rate suggestions.
Hotel revenue management softwareEnter your rooms, your average daily rate, the share of bookings that come through OTAs and the commission you pay. The calculator shows two numbers: the commission you keep by moving part of those bookings to your own booking engine, and the hours you stop spending on extranet updates by hand.
Commission kept per month
Hours saved per month
Commission kept per month = rooms x 30 x occupancy x ADR x OTA share x share moved to direct x commission rate.
Hours saved per month = minutes spent updating each extranet per booking x number of extranets x bookings per month / 60.
Bookings per month = rooms x 30 x occupancy / an average stay of 2 nights. We assume 4 minutes per extranet update.
Import your future bookings from a spreadsheet or from the CSV export of your current PMS. The Boutique plan includes an onboarding session and a data import done with you.
Front desk, housekeeping and bookkeeping each get their own role, and every login is personal. Guest data is encrypted in transit and at rest, and it belongs to your property.
About $5 per room per month. Every module in every plan.
For B&Bs, inns and guesthouses, up to 10 rooms.
$49 per month, or $490 per year
For independent hotels, up to 30 rooms.
$149 per month, or $1,490 per year
For boutique hotels with a full team, up to 80 rooms.
$499 per month, or $4,990 per year
For groups of two or more properties, any size.
Custom pricing
Talk to sales
No setup fee. No commission on direct bookings. No annual contract required. Compare every plan
| Innkeeper | Spreadsheet and extranets | Enterprise hotel PMS | |
|---|---|---|---|
| One calendar for every channel | Yes | No, one calendar per site | Yes |
| Availability synced across channels | Yes, automatically | By hand, site by site | Yes |
| Direct bookings on your website | Built in, no commission | Contact form and email thread | Often a paid add-on |
| Invoices with tax lines | Built from the folio | Separate tool, typed again | Yes |
| Housekeeping board | Built in | Paper list | Often a separate module |
| Pricing | Public, per room count | Your time | Quote after a sales call |
| Setup | Self-service import, no setup fee | None | Implementation project |
| Built for | Properties up to 80 rooms | One person with a laptop | Chains and large hotels |
No. Bookings made through your Innkeeper booking engine carry no commission. You pay your plan and your card processor's standard fee, nothing per booking.
Booking.com, Expedia, Airbnb and Google, plus any channel that offers an iCal calendar. On the Hotel plan and above the connection is two-way and carries rates and restrictions.
Yes. Upload a spreadsheet or the CSV export of your current PMS and your future reservations and guest profiles are placed on the calendar. On the Boutique plan we do the import with you.
You move to the next plan at any time and the price changes from your next billing period. A 12-room inn uses the Hotel plan, a 40-room hotel uses Boutique.
No annual contract is required. Monthly plans renew each month and you can cancel before the next period.
You pay for 10 months and use Innkeeper for 12. The yearly plan renews once a year.
You do. Guest profiles and booking history belong to your property, and you can export them at any time.
Yes. You set your tax rates once and every invoice shows the tax lines. Boutique adds city tax and folio split.
Yes. The housekeeping board works in any phone browser, and on the Hotel plan each housekeeper gets an assigned room list with a checklist.
No. Every plan is paid, and there is a live demo on this page that you can use without an account.
Create your account and set up your rooms, channels and rates in one place.
Enter your work email.